Privacy Policy
Cascade Stall & Barn, LLC (“Cascade Stall & Barn,” “we,” “us,” or “our”)
Last updated: January 14, 2025
1. Overview
We respect your privacy. This Privacy Policy explains how Cascade Stall & Barn collects, uses, discloses, and safeguards personal information when you visit our website, request a quote, communicate with us, or purchase products or services.
This Policy works together with our Terms & Conditions.
2. Scope & Jurisdiction
This Policy applies to visitors and customers in the United States and Canada. For U.S. residents, we follow applicable federal and state privacy laws, including those of the State of Washington where we operate. For Canadian residents, we handle personal information in accordance with applicable federal privacy principles (e.g., PIPEDA) and any similar provincial requirements, as applicable.
3. Information We Collect
We collect information to respond to inquiries, prepare customer-specific quotes, process orders, and improve our Services. The information we collect may include:
- Contact & business details: name, email, phone number, shipping/billing addresses, company name, project details, preferences.
- Transaction data: quotes, orders, invoices, payment status, and related communications. (Payment card details are processed by our payment providers and are not stored by us.)
- Device & usage data: IP address, browser type, pages visited, time on site, referring/exit pages, and general location (derived from IP).
- Cookies & similar technologies: identifiers and analytics (see “Cookies & Tracking”).
- Communications: emails, forms, and messages you send to us, plus your customer support history.
- Photos & content you submit: project images, reviews, or testimonials you choose to share.
4. How We Use Information
- Respond to questions, prepare quotes, and provide customer support;
- Process and fulfill purchases, including shipping and order updates;
- Operate, maintain, and improve our website and Services;
- Personalize your experience and remember preferences;
- Conduct analytics to understand site performance and effectiveness;
- Detect, prevent, and address fraud, abuse, or security issues;
- Comply with legal obligations and enforce our Terms.
7. Your Choices & Rights
United States (including Washington State): You may request access to or correction of your personal information and ask us to delete information where required by law.
Canada: Subject to limited exceptions, you may request access to personal information we hold about you and ask for corrections if you believe it is inaccurate or incomplete. You may also withdraw consent to processing when processing is based on consent.
To make a request, please email office@cascadestalls.com. We may verify your identity before responding.
8. Data Security & Retention
We use reasonable safeguards designed to protect personal information. No method of transmission or storage is 100% secure. We retain information as long as necessary to fulfill the purposes outlined in this Policy and comply with legal obligations.
9. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
10. International Transfers
We may process and store information in the United States and other countries. By using the Services, you understand your information may be transferred to jurisdictions with different data protection laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. When we make changes, we will revise the “Last updated” date above and post the new Policy on this page.
12. Contact Us
If you have questions about this Policy or our privacy practices, contact us at office@cascadestalls.com or by mail at:
Cascade Stall & Barn, LLC
Yelm, Washington, USA